The Behavioural Support Ontario (BSO) Project is an Ontario wide project. It was created to develop and implement new models of care that focus on quality of care and quality of life.

Tendercare's BSO team was set up in September 2012 and it aims at improving care for seniors who exhibit behaviours associated with complex and challenging mental health problems and dementia.

We receive funding from the Central East LHIN to run the BSO Program daily for residents who exhibit responsive behaviours. Our team provides one to one and group interventions that trigger positive emotion, some of which include Creative Art, Intellectual Games and Physical Activities that are specific to the behaviours and cognitive abilities of the resident.

Our BSO Program greatly improves the quality of life of residents involved. Residents are calmer, engaged and their behaviours are de-escalated while in the program.

Here is what one of our family members had to say about our team:

Our family can’t express how thankful we are to you. During the time in Tendercare, we witnessed your love, patience, and wisdom in the Behaviour Support Group…thank you for putting your heart into the program and making it wonderful.