Home » Family-Information » MLTC Visitors Policy effective July 7, 2021 MLTC Visitors Policy effective July 7, 2021 Tendercare Family Portal A password is require to access any Tendercare Family Portal post or newsletter. Registered family members of Tendercare residents can request a password from firstname.lastname@example.org.* Thank you for your patience. Family Portal Password: *Please do not call Tendercare for password. Passwords will only be provided to registered family members.