Home » Family-Information » Infection Prevention Update Infection Prevention Update May 11, 2021 Tendercare Family Portal A password is require to access any Tendercare Family Portal post or newsletter. Registered family members of Tendercare residents can request a password from cchan@tendercare.ca.* Thank you for your patience. Family Portal Password: *Please do not call Tendercare for password. Passwords will only be provided to registered family members.